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Installation(11)
Error: When I double-click on the installation file (.exe or .dmg file), it tells me the file is corrupted.
Error Message: This program must be installed on windows 2000 or higher.
Registration(33)
Error Message: Error loading PDC Library. Please install application.(L57) 126.
Error Message: Error 12002: The operation timed out.
Opening Files(73)
MAC Error: The Safeguard Viewer program icon 'bounces' but document does not open
MAC Error Message: A component required by Lizard Safeguard viewer is not running.
Protecting Files(45)
Error: I have protected a web site that uses javascript to display pop-up pages but they are not displaying. Why is this?
Error: I have protected a web site that uses java applets but the applets are no longer working. Why is this?
Printing Files(11)
Error: Watermark text is not being printed
Error Message: Invalid Printer selected. Please choose another printer
eCommerce Integration(7)
Error Message: The page is accessing information that is not under its control. This poses a security risk. Do you want to continue?
Error: I have added a customer using the ecommerce system but they are unable to register using the license file they received
Command Line utility(4)
Error Message: File cannot be found.
Error Message: Invalid argument option. You can only publish to one publication at a time.
Own Server Installation(31)
Error Message: Invalid authorisation specification: Access denied for user 'tomcat'@'localhost' (using password: YES)
Error Message: Failed to create temporary file. - occurs when adding customer accounts
LockLizard Administration System - version 2.x(25)
Error: Why does the admin system say not registered, yet the customer can still view locked files?
Error: I changed the date when a customer account expired by increasing the expiry date but they cannot access any new files I send to them.
Proxy Settings(3)
Proxy Settings Overview
Automatic Proxy Configuration Script
Distributing Files(17)
How do I register the HSF file extension with a IIS server?
Error: I uploaded some PDC files to my web server but I cannot access them
FAQs(22)
FAQ: Is your application open to password attacks like Adobe & similar password based products?
FAQ: How secure are LockLizard Products?
OLD Safeguard Viewer (before v2.5)(12)
Safeguard before version 2.5: Do I have to be connected to the Internet in order to view secure PDF documents ?
Safeguard before version 2.5: What happens when I change or upgrade my computer - Do I need a new license?
Batch Updating files(1)
Error Message: Access violation at address 005305C0 in module 'PDCWriter.exe'. Read of address 0012E920.
  


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  1. Proxy Settings Overview
  2. Error Message: Invalid Printer selected. Please choose another printer
  3. Error Message: Error 1284:68. Can't connect to server www.locklizard-license2.co...
  4. Error: SSL certificate problem, verify that the CA cert is OK
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  6. FAQ: Hosting on LockLizard servers vs own server hosting
  7. Error: When I double-click on the installation file (.exe or .dmg file), it tell...
  8. FAQ: How secure are LockLizard Products?
Recent Articles 
 
  1. Error: If I right-click and select copy on a protected PDF on my Mac then the pr...
  2. Error: Invalid Format error message when adding a customer with a start or end d...
  3. Error Message: Registration failed - own server installation
  4. Error: Document name is not showing in the task bar when the Viewer window is mi...
  5. Error message: 1284:68 - Can’t connect to server myservername.com\
  6. Error: server internal error displayed when creating a publisher account and whe...
  7. Error message: Missing component
  8. Error Message: Failed to process request. Database error - when registering

LockLizard DRM software - PDF Security and Web Content Security - DRM copy protection products for document and information security